I am a repeat customer at Key West Ford. I traded in the vehicle that I had previously purchased at Key West Ford for a pre-owned 2018 Ford Flex. I had such a great experience with Sales Representative Jag Dhillon with my last purchase at Key West Ford that I contacted him again when I needed to trade in that vehicle. As before, the purchasing experience at Key West Ford was low stress and comfortable, and I also got a great deal. Key West Ford had the exact vehicle I wanted, probably because they are such a high volume dealer and have so many vehicles in stock. Compared to other dealerships I have dealt with over the years, Key West is the best. Jag Dhillon is a pleasure to work with and Michelle Kellough and Ivan Matulik are also very professional. All in all, very happy with my purchase and the buying experience.
B and B
We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with.
We were in good hands. Thanks everyone!
Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help
I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable!
My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉
Disappointed. Shocked this is a Ford dealership
Very disappointed,my sons first experience purchasing a new vehicle. Had I known how poor this dealership is I would’ve have convinced him to buy somewhere else. Do not buy from this dealership or this sales manager. Doesn’t care about your complaints. Word of advice test drive at this lot but order and buy from another dealership. You’ll get treated better
Above & Beyond
This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about.
Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford.
Helped me find the car I want
This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need.
As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan.
Now I have used the car for some time and everything seems good :)
2017 F150 supercrew
Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time constraints and had my truck ready for delivery with no hiccups.
It must be a mistake. You stare at a screen, baffled by how an SUV could somehow share the same description as a pick-up. Critics have named the 2018 Expedition as one of the year’s best trucks… and you begin to compose an email, wanting to alert them to their (quite egregious) error.
The Sound Ford team suggests that you pause your typing. There’s nothing incorrect about this category.
According to Ford Authority, the 2018 Expedition has been declared a finalist in the North American Car, Truck, and Utility of the Year (NACTOY) competition - going grille-to-grille with the Lincoln Navigator and the Chevrolet Colorado ZR2. It doesn’t share the SUV spotlight. Instead it’s revved into a category usually dominated by the F-150, Tundra, and other big-wheeled pick-ups. Why? The answer lies in its construction.
Ford Authority explains that the 2018 Expedition boasts a body-on-frame design - more similar to the F-Series than traditional crossovers. This has led critics to deem it a truck rather than a utility platform, and it’s greatly expanded category possibilities for the NACTOY competition. Construction, rather than the MSRP label, will now define how vehicles are judged.
Despite its surprising entry into the truck field, the 2018 Expedition has easily earned recognition from critics and consumers alike - delivering a 3.5L EcoBoost engine, a 10-speed automatic transmission, and class-exclusive electronic limited-slip differential. This allows it to provide drivers with up to 9,300 pounds of conventional trailering and 375 HP.