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Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback
Sales
very good service
55
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Sales
Key West purchase
3.66666666666675
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sales
Pleasant Experience
55
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Sales
Sasha went well above and beyond the norm
4.85
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
Sales
sasha is very knowledgeable prfessional and courteous
4.85
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Sales
Best in the biz!
55
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Sales
Pretty Good So Far
4.55
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh. My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better! Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc. Overall, I am happy with Key West and would recommend them to others.
Sales
Painless car purchase
55
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
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The markers have long since faded - washed away by time and seasonal rains. You still try to follow them, though, squinting in vain at the road. Your head tilts in consideration, studying the lane and its imperceptible curve; and your car does the same, veering steadily over until…. You find yourself suddenly on the wrong side of the street.

The crisis is averted with a quick jerk of the steering wheel - but Ford suggests fusing your commutes with a less stressful method of protection. Consider the 2018 Expedition Limited and its Lane Keeping tech.



As the Chicago Sun Times explains, the 2018 Expedition Limited affords drivers greater security on the road. Its safety suite is bolstered by Lane Keeping Assistance - an intuitive program that maintains optimal positioning when traveling over 40 MPH. Body-mounted sensors scan both highway markers and vehicle pitch, assessing each through micro-second assessments. If the platform begins to stray, this system will automatically launch a dual-response strategy:

Notifications: audio and visual cues will be released, alerting the driver to the issue. These will be streamed via the eight-inch SYNC 3 console and will feature gridline instructions of how to proceed in the most effective manner.

Steering Adjustments: the column will be gently engaged, maneuvering the Expedition back toward its proper alignment. This promotes balanced handling and lessens the chance of a collision.

The Lane Keeping system enables drivers to safely respond to highway straying - branding this a perfect option for commuters and families alike. To learn more about this function contact our team today!