Sound Ford
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Sales
Fantastic dealer!
55
From first contact to the end, it was a smooth and awesome experience at Key West Ford. I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day. Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time. Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Sales
Great service from Pete & Brian
4.65
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Sales
Best dealership
55
Peter Olson was very helpful with everything took his time to explain and show all. Management team was remarkable. This place is a friendly and amazing place to be. Recommend to everyone that want to have a amazing experience like myself.
Sales
2018 Ecosport
55
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Sales
Going above and beyond to satisfy
4.85
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for. All the staff involved in our search were friendly, courteous and very helpful
Sales
Buying a truck from Key West Ford was a positive experience.
55
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics. We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal. The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new. We would have no problem recommending Key West Ford to others.
Sales
Review of sale service
55
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Sales
Excellent customer service
55
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
Sales
excellent customer service
55
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
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Ford hatchbacks
Contrary to the downward trend in retail registrations for non-luxury, turbocharged small hatchbacks for many automakers, Ford is experiencing - and reveling in - the exact opposite. Reports show a 21 percent decrease in 2016 overall for other automakers, as buyers gravitate increasingly towards SUVs; however, the Blue Oval recently posted a hair over a 21 percent gain in retail new vehicle registrations through September, and has had particular success with the Fiesta STFocus ST and Focus RS. All three are its newest hot hatchback models.

Although the statistics are exciting, they also pique curiosity. How is it that Ford has not only avoided the downward trend? Even more puzzling, how has managed to increase its registrations? The answer, according to Ford Focus brand manager Jessica Bishop, lies in Ford's international reputability.

“For decades, we heard criticism from customers that Ford sold its best small cars only in Europe, yet in five short years we’ve built a reputation here for making very serious but affordable performance cars with our Focus ST and Fiesta ST one-two punch,” she said. “Buyers now know Ford is committed to affordable performance.” 

Erich Merkle, a sales analyst for Ford, called out the Focus' success in particular.

“Non-luxury, turbocharged small hatchbacks are down 21 percent year-over-year, but our turbocharged Ford Focus is up 37 percent," he revealed. "With the shift into SUVs and crossovers, our hot hatches are bucking the trend.”

Since small hatchbacks outside the Ford family aren't providing too much competition at this point, the fight for first place is now being contested between the Ford Focus ST, Fiesta 
ST and Focus RS. The latter puts up a strong front, offering 350-horsepower all-wheel drive, and its debut in the lineup puts retail registrations of Ford's hot hatchbacks up over 21 percent year over year. The Focus ST increased over five percent in the same timeframe, while registrations increased seven percent for the Fiesta ST. The data comes from Ford's analysis of IHS Markit retail registrations of new vehicles through September 2016, which is the most up-to-date information accessible.

Stay apprised of the current hatchbacks on the lot by visiting Sound Ford in Seattle, Washington, and keep an eye out for what's on tap moving into 2017.