I got a good deal on my Elantra gt hatchback. Jag was super nice and showed me everything about the cars I liked. Got a good car on my budget. Also all the staff were super nice. I highly recommend key west ford.
Went in looking for my first car, came out with an awesome deal today. Peter took the time and effort to help me out to make sure I got the car that I wanted. Michelle did a great job with the financing of the vehicle. Both of you two did an amazing job and I thank you for you help today!
Easy going, not pushy and personable
Allan was great! He knew that my wife and I were interested in purchasing a Pre owned vehicle and was instrumental in helping us find what we were looking for. He listened to our needs, instead of telling us what we wanted to hear. He was personable and friendly. We never felt pressured into purchasing something that didn’t fit our needs. I would highly recommend Allen to anyone who is looking for a great experience during a car search. His knowledge is second to none and his attitude is great!
Bought my first car today with, Jeff Upton. He answered all my questions and helped me find the perfect SUV. Michael Nokes was also there helping Jeff out and explaining what to look for in a used car and the pros and cons that come with it. Great to deal with, very friendly and kind,
Michelle and Nick helped me with financing and they were great, and patient with me. Answered all my questions and concerns with detail. Loved them, so kind and so friendly.
I couldn't have asked for a better experience with my first major purchase!
Jag was super help full and well knowable of the cars
he did great job to explain everything and at the end help to set up Bluetooth and navigation system I am really thankful to Jag for this experience
Great service and for sure will come back afin
Great sales and communication
I bought a used 2016 mustang gt just recently from Lino. He was very helpful, friendly and answered all my questions. I also spoke in great length with Michael Nokes the sales manager. He was easy to get along with and a general overall nice guy. I would definitely recommend key west ford to anyone looking for a brand new or used ford. Lino didn’t pressure me into buying that first day I arrived. You will feel comfortable dealing with him and Michael nokes.
Excellent service and follow through
We were window shopping for a new vehicle in the near future. Tom showed us exactly what we wanted and made the deal happen today. We are exceptionally happy with his service and would recommend friends and family go see him at Key West Ford!
Very helpful, knowledgeable staff that made it easy to decide on a vehicle. We are happy with the experience and would definitely recommend this dealership.
Change is a good thing
Best attention to my needs & very respectful 😊
Jag and the team are very hospitable. They all made me feel as tho’ I was their guest. I was lucky that they had exactly what I needed in the lot and I was given the best deal I could have hoped for. Thank you, Jag !
Increasingly competitive pricing and a greater availability of parts are notable takeaways from Motorcraft's more recent upgrade, which came about after an extensive review that focused on improving the parts purchase and repair experience for customers, dealers, distributors and repair shops.
Marc Liskey, the manager of Repair Product Planning Maintenance & Light Repair in North America, said in a Ford statement that the new updates will ultimately improve customer satisfaction.
“We are listening to our customers and taking significant steps to give them what they want,” he said. “Offering competitive pricing and consolidating parts will make it easier to stock and sell Motorcraft parts, helping dealers, distributors and installers to do their job more effectively.”
Although Ford and Motorcraft parts often have distinct advantages over other brands, independent shops don't always opt for those products. Consequently, customers often have to bring vehicles in for repairs, which contributes to lower customer satisfaction overall. Acknowledging this common occurrence, Ford and Motorcraft are working together to expand the usage of Motorcraft parts and, ultimately, propel installer and customer satisfaction. One method to increase the purchase of Motorcraft parts involves broadening parts coverage for vehicles with older model years, which ensures that customers with varying vehicle ages and budgets - such as a used 2004 Ford Ranger, or a 2006 Ford F-150 - have quality parts.
“Motorcraft has a very strong reputation in the industry as a provider of OE quality parts for Ford and Lincoln vehicles that always fit right, are easy to install, and are backed by a strong limited warranty,” Brett Wheatley, the executive director of Ford's Customer Service Division, said in a release. “We’re building on these advantages by expanding our coverage to older models with attractive parts pricing and simplified product lines to make it easier for our dealers and installers to stock the Motorcraft parts our customers are looking for.”
Learn more about how Motorcraft parts can improve your Ford vehicle by talking to our representatives at Sound Ford in Seattle, Washington today.