Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Outstanding Customer Service & Popcorn
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
very good service
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Key West purchase
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Ford News For Seattle, Tacoma, and Bellevue Washington
Frigid temperatures dissuade many drivers from hitting the road during the cold seasons, but Ford's extreme climate team recently engineered new technology to protect drivers from any discomfort caused by inclement weather. Following the notably chilly 2013-14 season that brought teeth-chattering temperatures and high levels of snowfall across North America, engineers at the Blue Oval set out to build features that can efficiently counteract any similar circumstances in the future. Efforts to do so included a customer clinic in Edmonton, Alberta that fielded driving concerns from customers; the responses highlighted the challenges many drivers face during the harsh winters.
According to Nicole Mazur, Ford Canada's product development quality supervisor, “What our customers in Canada told us is simple – ‘Heat everything! They wanted better access to some of the cold weather features Ford was already offering on its higher-series vehicles." Learn more by watching the video below:
With that insight in mind, Mazur collaborated with job-share partner Melissa DeLuka to address the responses via cross-functional product development. Working with the extreme climate team, which serves to help Ford better comprehend and analyze customers' input in regard to extreme climate regions, they developed a variety of features such as a heated steering wheel, heated mirrors and more. The efforts to more adeptly understand the climate extend beyond North America - teams have also worked in the Middle East, China, and other areas to address needs specific to those regions.
“Sometimes, it’s about comfort, but other times it’s more than that,” says DeLuka in the same statement. “What much of the United States experienced with the polar vortex is what northern Canada gets every year.”
One popular feature amongst polled consumers was a windshield wiper de-icer; 82 percent of those surveyed said that would consider purchasing the feature if it was available. From there, Ford developed a suite of cold weather technology that made its debut in the 2017 Ford Escape.
Want to test out the new features for yourself? Come by Sound Ford in Seattle, Washington and test-drive the Escape today.