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Sales
Promised great service and delivered.
55
Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
Sales
Great service and price
55
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Sales
Friendly, honest and fast.
55
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Sales
Outstanding Customer Service & Popcorn
55
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Sales
Organized and Quick
55
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
Sales
The salesman was nice
35
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Sales
Great Better then before. Keep the good work up.
55
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback
Sales
very good service
55
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
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Ford Works to Maintain Upward Momentum With its Luxury and Small Vehicle Brands

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(Posted on Oct 14, 2016 at 05:25AM )
Ford Lincoln Continental seattle washingtonWhile Ford Motor Company certainly gets kudos for success in the truck and utility vehicle sectors of the industry, there are areas of its core business that – by Ford’s high standards – are underperforming. So the company is working diligently to change that notion.

One of the company's main focal points is its Ford luxury brand. This means taking the Lincoln series up in caliber to differentiate it as a world-class luxury vehicle, both in product and in client experience.

The last four years of work have already sent the Lincoln series on an upward trajectory, with global sales increasing by 77 percent since 2012. Ford released four new Lincoln series vehicles during that time, showing vast improvement in quality and customer service in the U.S. In fact, Lincoln now outranks the Lexus as the top rated brand on the American Customer Satisfaction Index.

Ford is looking to increase profits in the small vehicle sector too. Ambitions include improving brand resonance, designs tailored to the target market, reducing the manufacturing complexity of the vehicles and decreasing costs.

Improvements have already shown extremely favorable even over the past year with the Ford Focus model. There is a 99.9 percent complexity reduction projected over the next few years– from 200,000 in 2015 to 300 for 2017 models all the way down to an anticipated 30 for the next-generation Ford Focus. Savings is expected to be approximately $300 per car.

And, of course, savings on the manufacturing side means savings for the consumer as well!