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Sales
Excellent customer service!
55
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far. Thank You, Peter! Sincerely Joeleen Toback
Sales
very good service
55
I bought the truck by phone after finding it on line. Everyone there was very helpful once I got there. Robert Klaus is excellent and does great follow up to answer any questions.
Sales
Key West purchase
3.66666666666675
The sales staff were not pushy,when a decision was made everything went quickly , and they were helpful in getting me back to the dealership to pick up the truck
Sales
Pleasant Experience
55
Sasha was very helpful from the start. He went above and beyond our expectations. Purchasing our car was an overall pleasant experience. I highly recommend him.
Sales
Sasha went well above and beyond the norm
4.85
On several occasions Sasha Ruban took part of his time off and devoted it to helping us in every way possible to ensure we ere happy with our purchase of a used vehicle. I will recommend him to anyone looking for a new or used car. Thanks again for your help Sasha
Sales
sasha is very knowledgeable prfessional and courteous
4.85
I was very surprised to see how quick i was approved for financing and how cheap the paymetns are. The staff sre very uofront and straight forward with you they are very understing of eceryones individual situation
Sales
Best in the biz!
55
Sasha Ruban will provide the best car buying experience you could ever fathom. He is well experienced and extremely passionate about what he does! Am going back to Sasha for the future!
Sales
Pretty Good So Far
4.55
I purchased a 2017 Taurus SHO on Oct 20. Whole transaction from test drive to driving off the lot with my new car, was relatively painless. Only issue was a missing owners manual, which they said they would find and mail to me. A few days later, I received a call from Michael Nokes (an excellent sales mgr), stating that they could not find it and ordered a new one for me. Awesome. A month later, I finally had enough of the waiting and called them again wondering why I hadn't received it. "Oh... it just came in". Riiiiight... LOL. Regardless, I am happy. The only other issue I have is that, I was told my car came with Ford Pass. It does not. The Fusion Sport I was also interested in, did. So a little (a lot) disappointed about that, but I think the salesman was new and didn't know all the features that the different models have. The Taurus (even my SHO), does NOT come with Ford Pass. Sigh. My only other complaint is with the financing. I read on their website of rates at 4 or so percent. I was given a rate of almost 7 %. As a federal employee with 30 years service in law enforcement and nearly no mortgage, and NO other debt, I expected better. A call and email to Michelle inquiring about this, garnered no response, so I took it upon myself to call Coast Capital Savings and today signed a contract for 4.25% .......much better! Car has so far performed excellent. As for service, too soon to tell. I have not reached the mileage required for an oil change etc. Overall, I am happy with Key West and would recommend them to others.
Sales
Painless car purchase
55
Jeff Upton and the team at Key West Ford Sales were great to deal with. They were super helpful and responsive to all questions, and went the distance to make a deal. There was no pressure at any point along the way. I have bought cars before and often came away feeling somehow fleeced....NOT the case here.
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Ford F-150 Raptor Beats Out F-Series Super Duty, Nabs Cars.com Award

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(Posted on Jan 24, 2017 at 12:00PM )
Drive the F-150 Raptor.Beating out a slew of other contenders - including its larger sibling, the brand new F-Series Super Duty - the 2017 Ford F-150 Raptor recently took home top prize from Cars.com, which named it its Best Pickup Truck of 2017.

In some ways, one might argue that the Super Duty was cheated out of the award. After all, the Super Duty is the Raptor's predecessor; the latter truck generated momentum off of the success of the former. But its additions and upgrades to what was already working well, ultimately, gave the Raptor the edge. The truck goes to the next level with its all-new technology features and performance gains, which are highlighted by a military-grade, aluminum-alloy body and a top-of-class 10-speed transmission. The alloy body gives it speed, while the transmission gives it power. Distinguishable BFGoodrich tires and updated Fox Racing shocks help set the Raptor apart even more from its truck counterparts.

Although the Super Duty was overshadowed, it is not to be outdone. The truck titan is a paragon in its own right, with an array of best-in-class claims that include most payload, torque and towing capability; it also has 20 notable features exclusive to its class, making it the most notable Super Duty to date.

Luckily for Ford truck enthusiasts, both the F-150 Raptor and the F-Series Super Duty are available to test-drive at Sound Ford in Seattle, Washington. Take a pick - and take a spin - in both trucks today.