From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
excellent customer service
i googled vehicles, found a truck i was interested in and emailed dealer info request. salesman got back to me next day. went for a test drive and told them i love the truck. they washed, fueled, and did the spay bed liner before i was even ready to pick up!! i was very impressed with the efficiency!! a big thanks to Nick who was able to finance, Ivan the manager and Peter the salesman. would def recommend to friends and family looking to buy vehicle. I love my new truck!
Automotive Consumer Reviews For Seattle, Bellevue, and Tacoma Washington
(Posted on Feb 24, 2017 at 11:18AM by Laurel Steele)
After careful research, budgeting, and consideration, you’ve decided on your ideal used car. Now, it’s time for the test drive. While you may be ready to hit the highway and see how quickly your potential steed can accelerate, there are more important things to look for first. Luckily, KBB.com recently made a detailed list of things to bear in mind when test driving a pre-owned vehicle.
1. Engine Noise
After you start the car, what do you hear? If there are ticking or tapping noises, it could mean a problem with the hydraulic filter or valves. Test the power steering by moving the wheel to both sides and listen for a squealing belt. When the car is in reverse, grinding or clunks could mean broken transmission mounts or serious engine problems.
2. The Brakes
Sometimes, you may experience a small pulsating action when you have to hit the brakes. If the car has ABS (antilock brakes), this is normal. But if the vehicle does not have ABS, this is a red flag. Also be sure that the car doesn’t veer to the left or right when the brakes are applied. If it pulls one way or the other, it could mean there’s a problem with the brake pads or calipers.
3. Steering Vibration
Once you’re on the open road, how does the steering wheel do? If it’s shaking or vibrating, it could be a fixable problem like an unbalanced tire or something more serious like a loose steering rack. If the steering wheel shakes when you’re braking, it could also mean a sticking caliper or a twisted brake rotor.
Are you ready to put your dream car to the test? Visit us at Sound Ford in Seattle, Washington to take any of the pre-owned vehicles in our inventory for a test drive.