We are very happy with the service and support we have received from Robert. We had a lot of questions and needed some extra support with our new Mustang, and Robert was patient, knowledgeable, and efficient, doing whatever it took to make up happy. The whole team at Key West, including Nicholas Terezakis who handled our warranty purchases, have been great to deal with.
We were in good hands. Thanks everyone!
Great customer service. Every single person who was involved in our new car purchase did a top notch job. Super professional and friendly team.Highly recommended this dealership. Allen was helping us to get the best deal possible on our purchase. Thank you again for all the help
I had a very good experience dealing with everyone involved at Key West Ford and would recommend them. They were very professional and made the whole process enjoyable!
My second deal with them.Excellent customer service.Very professional.They took care of everything.Even for finance not a single issue.Thamk you again guys.Enjoying my new ride😉
Above & Beyond
This fellow is one of a kind. In all my life I’ve never had a good experience at a car dealership until I went to Key West Ford. What an amazing group of people. My focus titanium(2017) is the second purchase that I’ve made off Michael both experiences were something to write home about.
Whether you’re in the market for a Ford or any other kind of vehicle please do yourself a favour and check out the great people at Key West Ford.
Helped me find the car I want
This is my first car purchase. When I came to here, I didn't have a clear idea on what car I shall buy. Allan showed me around on several probable ways to buy my first car. The next day, he also found another car that suit my current need.
As I am new to Canada, there are a lot of differences on law, rules and regulations from the country I was in. Allan provided useful information on all of them and helped me get to a purchase solution that can fit into my short term and long term plan.
Now I have used the car for some time and everything seems good :)
2017 F150 supercrew
Great pricing, very helpful. I'm from out of town and was on a tight schedule. Jag and the rest of the folks at key west were sensitive to my time constraints and had my truck ready for delivery with no hiccups.
We had a small car budget in mind and after talking it over and trying various model we settled for something newer than expected without breaking the bank.
Very happy with my purchase and recommend to anyone looking for a used or new car to start at key West Ford.
Great experience buying my 1st Ford
I knew I wanted an Escape and had been shopping online for a few months. I found the vehicle I wanted and made an appointment for a test drive. It happened to be a Key West Ford. I made the appointment online and Jag reached out to me very quickly to set it up.
Jag was very friendly and talkative but certainly not pushy or how you've been trained to think of a used car salesperson. He answered my questions and was generally a nice guy to chat with.
I mentioned very early on what I was looking for but that I wasn't going to making a purchase that day. Even though he knew I wasn't buying he still wanted to make sure I knew everything I could about the vehicle I'd driven as well as anything else I might be looking into a vehicle for. I took his card when I left and made darn sure to get in touch with him once I'd made my decision.
I got a great deal from Jag and Key West Ford and would recommend you going to talk to him if you're on the fence about a new Ford.
(Posted on Feb 24, 2017 at 11:18AM by Laurel Steele)
After careful research, budgeting, and consideration, you’ve decided on your ideal used car. Now, it’s time for the test drive. While you may be ready to hit the highway and see how quickly your potential steed can accelerate, there are more important things to look for first. Luckily, KBB.com recently made a detailed list of things to bear in mind when test driving a pre-owned vehicle.
1. Engine Noise
After you start the car, what do you hear? If there are ticking or tapping noises, it could mean a problem with the hydraulic filter or valves. Test the power steering by moving the wheel to both sides and listen for a squealing belt. When the car is in reverse, grinding or clunks could mean broken transmission mounts or serious engine problems.
2. The Brakes
Sometimes, you may experience a small pulsating action when you have to hit the brakes. If the car has ABS (antilock brakes), this is normal. But if the vehicle does not have ABS, this is a red flag. Also be sure that the car doesn’t veer to the left or right when the brakes are applied. If it pulls one way or the other, it could mean there’s a problem with the brake pads or calipers.
3. Steering Vibration
Once you’re on the open road, how does the steering wheel do? If it’s shaking or vibrating, it could be a fixable problem like an unbalanced tire or something more serious like a loose steering rack. If the steering wheel shakes when you’re braking, it could also mean a sticking caliper or a twisted brake rotor.
Are you ready to put your dream car to the test? Visit us at Sound Ford in Seattle, Washington to take any of the pre-owned vehicles in our inventory for a test drive.